Last Updated: 05/10/2024
Welcome to Smell and Smile! These Terms and Conditions govern your use of our website at qa.smell-smile.com. By accessing or using our site, you agree to comply with these terms. If you do not agree, please refrain from using our website.
1. Acceptance of Terms
By using this site, you confirm that you accept these Terms and Conditions and agree to comply with them.
2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Please review these Terms periodically.
3. Eligibility
You must be at least 18 years old to use this website. By using our site, you represent that you are at least 18 years of age.
4. Products and Services
We offer the following physical products: aroma diffusers, fragrance oils, home perfuming products, and personal perfumes. While we strive to ensure accuracy in product descriptions and pricing, we do not warrant that product information is error-free.
5. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or descriptions, or fraud detection.
6. Payment
We accept the following payment methods:
- Credit Cards
- Apple Pay
- Cash on Delivery
- Bank Transfer
By placing an order, you confirm that you have the legal right to use the payment method selected.
7. Shipping and Delivery
We provide standard shipping within Qatar, with an estimated delivery time of 2 days. For international orders, please visit our main branch at smell-smile.com.
8. Returns and Refunds
Please refer to our Return Policy for detailed information on returns and refunds. Your order is also subject to our warranty policy found on the same page.
9. User Accounts
Creating an account is not necessary to make a purchase. However, you are responsible for maintaining the confidentiality of any account information if you choose to create an account.
10. Limitation of Liability
To the fullest extent permitted by law, Smell and Smile shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Qatar.
12. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the website for any illegal or unauthorized purpose.
- Attempting to gain unauthorized access to our systems or networks.
- Interfering with or disrupting the security, integrity, or performance of our website.
- Using automated systems, such as bots or spiders, to access our site without our prior permission.
- Transmitting any malware, viruses, or harmful code.
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity.
- Posting or transmitting content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
- Engaging in any activity that disrupts the use of the website for other users.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: qatar@smell-smile.com
- Phone: +97451314151
- Address: Al Doha, Al Rayan 620, Zone 51, Building 18
14. Privacy Policy
For more information on how we collect and use your personal information, please refer to our Privacy Policy.